Visit the LGSCO website
Local Government & Social Care Ombudsman
Visit the LGSCO website

Download the Adult Social Care Toolkit

Practical resources to help adult social care providers strengthen their complaints handling in line with recognised good practice. We recommend bookmarking this page so you can download the toolkit again when you need to.

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Download individual toolkit resources

Template Letter

Consumer poster

Printable checklist

What does best practice look like?

Watch the video below to find out

Unsure whether the toolkit is right for you?

Frequently Asked Questions

Ready to download the toolkit?

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ASC Toolkit LGSCO
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